VeroSource and the App Behind MyHealthNB

Most New Brunswickers who open MyHealthNB never see a vendor logo. They see labs, meds, imaging reports, and immunizations. The Fredericton company that assembles much of that personal health information for the province is VeroSource Solutions — the same firm HEALWELL AI bought in 2024.

This is not a new funding round. It is the product story that exit covered only in outline: a provincial patient-records app, built and run with named partners, that still sits in the middle of how New Brunswickers touch their own health data.

What MyHealthNB actually is

MyHealthNB started in April 2020 as a COVID results and vaccination channel, then grew into a broader records portal. On January 26, 2024, the Department of Health launched the mobile app for phones on recent iOS and Android builds. Eligible users (NB Medicare, 16+, with a registered account) can view laboratory results, dispensed medications, diagnostic imaging reports, and immunization records online.

The province’s own privacy statement names the stack in plain language: eHealthNB and Service New Brunswick own the program; Simeio handles registration and login; Salesforce runs the website and navigation; VeroSource maintains the components that query, assemble, store, and pass personal health information between applications for display. Clinical feeds come from the provincial EHR, Drug Information System, and Public Health systems — VeroSource’s job is the patient-facing assembly layer, not owning every upstream database.

By late 2023, GNB and VeroSource were citing roughly 230,000 New Brunswickers who had already accessed records through the portal.

Patient Summary — the shareable layer

In July 2024, shortly after the HEALWELL close, New Brunswick and VeroSource launched a Patient Summary inside the MyHealthNB mobile app — framed as the first patient-mediated patient summary in North America, aligned to the pan-Canadian PS-CA specification with Canada Health Infoway. Users can package about twelve months of meds, immunizations, labs, and imaging into a summary they choose to share with clinicians who do not sit on New Brunswick’s EHR — travel, walk-ins, emergencies.

That is the clearest public proof of what VeroSource sells into government: not a consumer wellness brand, but interoperability and patient-access software that has to survive PHIPAA, RTIPPA, and a province’s appetite for “hold your own records.”

Who steers the data practice

VeroSource CIO Gerry Fairweather (UNB BScE’94, MEng’03) is the public face of that responsibility. Before the company, he spent more than a decade on Department of Health enterprise architecture, then served as the province’s chief digital officer and CIO — including accountability for privacy legislation — per VeroSource’s bio and a 2026 UNB alumni profile. In that piece he points at MyHealthNB’s wait-time and records views as systems VeroSource helped build, and treats privacy as a design constraint for any AI layered onto health data rather than a blocker to ignore.

CEO Mark McAllister remains the commercial voice on the provincial partnership; Fairweather’s beat is the data-and-trust side that makes a consumer health app politically survivable.

Why the company piece still matters after the exit

We already told the HEALWELL cheque: up to $24.5 million, five provincial clients, Fredericton kept as an operating centre. MyHealthNB is why that deal was about more than a slide deck. A TSX healthcare-AI buyer now sits behind the vendor that stores and assembles PHI for a provincial patient app — with Salesforce and Simeio still named beside it.

Put beside ClinicGlide’s early clinic-admin automation, VeroSource is the mature end of the same corridor: software that is already in citizens’ hands. The open question is ordinary product work — what gets added next, how adoption grows past the 2023 headline number, and how a HEALWELL subsidiary keeps earning trust on a government-branded front door.

Sources

• MyHealthNB Privacy Statement — GNB — eHealthNB/SNB ownership; Simeio, Salesforce, VeroSource roles; data sources
• MyHealthNB program expands with mobile app — Digital Health Canada / GNB (Jan 26, 2024) — app launch, record types, COVID-era start, named partners
• Province launches Patient Summary with VeroSource — Newsfile / HEALWELL (Jul 25, 2024) — PS-CA summary feature, Infoway partnership, McAllister quote
• MyHealthNB provides secure digital access — VeroSource (Nov 2023) — ~230,000 users claim
• Gerry Fairweather — VeroSource — CIO bio, prior GNB CIO role
• From building highways to building digital health systems — UNB Alumni (2026) — Fairweather on MyHealthNB, privacy, UNB path
• HEALWELL Buys Fredericton's VeroSource for Up to $24.5M — prior NB Tech News coverage of the exit
• VeroSource Solutions — company site
• MyHealthNB — public portal